FAQ
Questions Frequent
Below is a list of the most common questions and answers that will allow you to stay informed before making your trip.
You can take your pet only inside the vehicle.
Yes, all boats have a cafeteria and passenger lounge service.
The return can be made up to 48 hours before shipment to get XX% of the refund, after this you will not be able to make the return of the ticket.
Do not worry, if you do not buy the ticket in advance you can make the boarding line to enter any of our four boats.
Yes, on our page tmcwordpress.eba-peyynsaw.us-west-2.elasticbeanstalk.com/ you can buy the ticket to cross on our ferries through the Webpay system (valid only for smaller vehicles ). When you arrive, be sure to get on an orange ferry and present your ticket.
Yes, we have Transbank system on board.
Yes, payment is made per vehicle, not for the number of people inside.
Passengers crossing without a vehicle are exempt from payment.
Check the rates here
Yes, our service is 24 hours continuous as long as weather conditions allow. You can check the schedule of our sails here
The duration of the trip per itinerary is 35 minutes, although it may be shorter if conditions permit.
Our ferries are ORANGE color. Their names are Camahueto, El Trauco, Trehuaco and Ruende.
From the north the boarding is in the town of Pargua (60 km south of Puerto Montt, via route 5).
From the island, boarding is in Chacao (30 km north of Ancud and 105 km from Castro).
Transmarchilay covers the connectivity route between the towns of Pargua and Chacao (Chiloé) and vice versa.
